Delivery Policy
We are pleased to deliver Vena products to our customers within Riyadh and across other cities and regions in Saudi Arabia. We aim to prepare and deliver all orders in excellent condition and within the expected timeframe.
Delivery Within Riyadh
Orders are prepared after confirmation and payment is received.
Estimated delivery time: 1 to 3 business days.
Delivery fees are calculated and displayed to the customer at checkout.
Delivery times may vary during peak seasons, promotions, and public holidays depending on order volume.
Delivery Outside Riyadh
We provide shipping to various cities and regions across Saudi Arabia through approved shipping companies.
Estimated delivery time: 3 to 7 business days after the order has been prepared.
Shipping fees may vary depending on the destination, order weight, and package size. The shipping cost will be shown before completing the order.
Important Information
Please make sure that all delivery details are entered correctly, including your name, mobile number, city, district, and address. Incorrect or incomplete information may result in delivery delays, and the customer may be responsible for any additional reshipping fees.
Once the order has been handed over to the shipping company, delivery times may be affected by circumstances related to the courier or other factors beyond our control.
For any questions regarding your order or delivery, our Vena customer service team will be happy to assist you through our available communication channels.